Merchandise Delivery

I have been waiting on my merchandise to be delivered, but I had questions and I need to speak to someone in the shipment department. I ordered on the 1st of February and my order says out for shipment but on the shipment address on my account, it will not allow me to pull it up to see the complete shipment information address because there's an apartment number attached to the address but it doesn't show on my account. I don't know if, the persons in merchandise orders see/have the correct/complete address. Please help, leave a contact number, email, etc. Thank you